Amcom Software– SOFTWARE SOLUTIONS

Amcom Software, a subsidiary of USA Mobility, Inc. (Nasdaq: USMO), connects people to each other and to the data they need. This helps organizations save lives with communications that are faster, more accurate, and more efficient. Amcom Software’s unified communications technologies include solutions for contact centers, emergency notification, mobile event notification, and smartphone/tablet messaging. The company’s products are used by leading organizations in healthcare, hospitality, education, business, and government. By continually developing its industry-leading technologies, Amcom Software has rapidly grown and solidified its market leadership.

• Smartphone/tablet messaging: Leverage BlackBerry®, iPhone®, and Android®, and Cisco® phones and tablets alongside or instead of pagers for critical messaging. Create a closed loop of encrypted communications through delivery and read receipts, free-form text responses, and an audit trail that logs every message sent and received.
• Contact center communications: The Amcom Software suite of contact center, sometimes referred to as operator services, solutions enables operators to connect staff and external callers in a way that is accurate, fast, reliable, and professional. The suite provides solutions that are implemented individually or all at once, such as operator consoles, Web-based on-call scheduling, call recording, speech recognition, and more.
• Emergency notification: Manage communications by sending a tailored mass message, or conduct full incident communications management, including activation of specific teams and individuals, as well as ongoing management, collaboration and communications.
• Mobile event notification: Connect virtually all crucial alert systems, including nurse call, fire, security, patient monitoring, and building management, to mobile staff via their wireless communication devices. The ability to reach mobile team members within seconds of an alert improves overall work flow, staff productivity, and the comfort and safety of everyone in your facility.

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